Returns & Exchanges
At Alpha Industries, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unworn condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original packaging and include all tags, then print and attach the prepaid shipping label provided via email.
- 3.Ship Your Item
Drop off your package at any authorized carrier location or schedule a pickup to send it back to our distribution center.
- 4.Receive Refund or Exchange
Once our team inspects your return, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.